Conditions of use

Before using our services, please read the Conditions of use governing Tourisme Québec Image Bank Web site.

Each time you use the Image Bank, you acknowledge and signify that you have read the Conditions of use and agree to be bound by them. You can refer to these Conditions of use at any time by clicking on the "Conditions of use" link at the bottom of each page in the Image Bank Web site.

Image Bank: The Web site of Tourisme Québec.

Applicant: Any user of the Image Bank Web site of Tourisme Québec who submits an order for photographs or videos(photograph or video download order ) or a membership application.

User: Any person who has been granted access to the Image Bank Web site of Tourisme Québec through provision of a username and password authorizing photo or video searches and download requests.

Link: A hyperlink that sends visitors to another Web site or page.

Image Bank: The Image Bank of Tourisme Québec.

2.Authorized use of the Image Bank.
The Image Bank is reserved exclusively for tourism professionals aiming to promote Québec as a tourist destination. Under no circumstances shall images obtained through the Image bank library be used for any direct commercial purposes.
The Image Bank personnel reserves the right to refuse access to its image bank to any applicant or to withdraw access rights and privileges from any user without prior notice.
Organizations employing users holding a password are entirely responsible for the actions of their employees and, consequently, for all transactions effected by them.

3.Procedure to access the Image Bank.
All individuals who match the professional profile stated above and who wish to have access to the Image Bank Web site must submit an application form completed in full. After examining the application, the Image Bank personnel reserves the right to grant or deny access to the applicant.
Users are responsible for maintaining the confidentiality of their password, username and download code. They are also responsible for all transactions effected using their password and codes. Users agree to notify the Image Bank personnel immediately should they discover unauthorized use of their password and codes.

4.Authorized use of photographs or videos and the Image bank.
Duplication of photographs or videos by users or third parties is strictly prohibited. Photographs or videos shall not be stored electronically. Use of photographs or videos via a network is prohibited.
Cropping or altering by any means whatsoever of photographs or videos to be published is strictly prohibited without the written authorization of the Image bank personnel.
Under no circumstances shall images or vidéos obtained through the Image library be used for any direct commercial purposes.
Low-resolution photographs or videos Watermarked low-resolution photographs or videos downloaded shall be used only for project design mock-ups for approval purposes.
Only low-resolution watermarked photographs or videos shall be e-mailed to associates, and solely for the purpose of selection by said associate. Such e-mail transmission shall be effected using the "Send" button, provided for this purpose on the Image bank Web site.
High-resolution photographs or videos Photographs or videos obtained from the Image Bank shall be used solely by authorized users and for the purposes approved. Retransmission of downloaded photographs or videos to any person whomsoever or republishing is expressly forbidden without the written authorization of the Image Bank personnel.

5.Procedure for downloading photographs or videos (ordering images).
After conducting a search and duly completing an order form, the order shall be submitted to the Image Bank. Once the order has been examined, the applicant will be sent a response by e-mail accepting or denying the request. If the order is accepted,, the Image Bank personnel, will e-mail approved applicants a link enabling them to download the photographs or videos requested.
The Image Bank personnel reserves the right to refuse any photograph or video loan request under either copyright terms specific to said photograph, vidéo or the conditions stated in this document.

6.Image library access and searches.
Users are solely responsible for methods employed to search the Image bank Web site, the search results obtained and the use of said results. The Image Bank nonetheless offers assistance in navigating the Web site.
The Image Bank shall not be held responsible for any withdrawal or interruption of service whatsoever; for the time required to access its site; for any difficulty that may arise while consulting the site or while downloading photographs or videos; nor for any other connection-related issue, including viruses.

7.Authorization for use.
As stated in the "Procedure for downloading photographs or videos (ordering images)" section, all loans of photographs or videos are subject to signature of a Photograph or video Loan Agreement.
The photo library personnel grants users whose loan request has been approved the right to download one or more photographs or video free of charge. Such loans represents a non-exclusive and non-transferable licence solely for the purposes stated in the Photograph or video Loan Agreement.
Tourisme Québec retains the copyright on photographs or videos loaned under the Agreement. However, he assumes no responsibility in the event of a complaint, suit, claim or application on behalf of any person, particularly regarding the rights of any person appearing in a photograph or video, arising from the production, reproduction, publication, telecommunication or public distribution by the user of one or more photographs or videos that have been cropped or otherwise altered.
The user agrees to respect the paternity right of the photographer and to cite, in close proximity to all images reproduced, the name of said photographer along with that of Tourisme Québec as the copyright holder.
For this purpose, for the photos, the following designation shall be used: Name of the place or region © TQ/Name of the photographer. Example: Gaspésie © TQ/C. Collin.
For the videos, the following designation shall be used (in a still image, a banner or in the form of acknowledgments in the credits):
© Tourisme Québec or the hyperlink to our site:

Furthermore, the user agrees to comply with all instructions and restrictions specified in the legend of photographs or videos appearing on the image Bank Web site.

The user guarantees to the Image Bank personnel that they shall use the photographs or videos in compliance with these Conditions and that, in the event of any non-compliant or prohibited use, they shall indemnify Tourisme Québec against any complaint, suit, claim or demand on behalf of any person arising from such misuse.
Users agree to defend and indemnify Tourisme Québec against any complaint, suit, claim or demand arising from any use that fails to comply or is prohibited under these Conditions or under the Loan Agreement they will receive and sign at the time any photograph or video is loaned.

All material posted on the Image Bank Web site (including but not limited to all photographs or videos) is and remains the sole and exclusive property of Tourisme Québec.
Furthermore, to protect the content of this site, all photographs or videos bear a watermark.

10.Creating a link to the Web site.
When users have received the authorization from the Image Bank to use photographs or videos in another Web site, they must insert a link guiding visitors to the home page of Tourisme Québec's general web site, i.e., to enable them to receive complete tourism information on Québec.
To create this link, users will find a selection of clickable banners on the page. The banner chosen can be integrated simply by cutting and pasting the corresponding HTML code. Users must first read the Conditions of use for the "Bonjour Québec" banner.

11.Applicable law, court of competent jurisdiction and contracts.
These Conditions of use are governed by the laws in force in Québec. In the event of dispute, the authorized Québec tribunal shall be the only competent court. These Conditions of use, restrictions and any amendments hereto constitute the entire agreement between the parties hereto.
These Conditions of use are subject to change. Users should read and take cognizance of them each time they use the photo library.

12.Retention of personal information. When applicants complete the registration form to gain access to the Image Bank, all information making up their profile is stored in the administrative records. Users can access their profile at any time and make changes as required by sending a request by e-mail to the Image Bank's personnel. To find out more about the general Privacy Policy of, click on Disclaimer | Policy on privacy.

13.Contact information.
For more information, you can reach the Image bank personnel, Monday to Friday, 8:00 a.m. to 4:00 p.m., Eastern standard time (EST), as follows: Photo Telephone : (418) 643-5959 poste 3330 E-mail:
Video Telephone : (418) 643-5959 poste 3330 E-mail:
All orders for use of photographs or videos received via the Image Bank Web site will be processed in the timeliest manner possible.